I almost forgot (shame!) to share this snippet with you, from James Lee Burke’s The Tin Roof Blowdown (are you sick of hearing about this book yet?):
“Then I used the most valuable and unlauded investigative resource in the United States, the lowly reference librarian. Their salaries are wretched and they receive credit for nothing. Their desks are usually tucked away in the stacks or in a remote corner where they have to shush noisy high school students or put up with street people blowing wine in their faces or snoring in the stuffed chairs. But their ability to find obscure information is remarkable and they persevere like Spartans.”
…and then the librarian cracks the case wide open! Robicheaux eventually got a call back from the FBI providing some of the same information but the library beat them to it. Good for you Mr. Burke.